My Abu Dhabi Holidays takes 100% responsibility to safeguard your privacy as it is confidential. The particular information you provide to us will use only to enhance our service offerings where necessary. Our holiday tour customization and planning undergo with the law and regulatory validations.
Types of details we collect from our clients:
All the data and information that you provide us, using our website or another mode will be documented and stored properly. Including the basic personal information such as Name, Date of birth, Postal Address, Email Address and Credit card details. In addition to that we might request information about your frequent flying, vehicle rents and hotel or preferred accommodation. You have all the right not to provide any unnecessary information unless it is compulsory for tour arrangements.
Site operation details
Whenever you use our website, we take some of the information from your system including your browsing software, IP address, Duration of your visit, Operating system, your geographical location and other relevant details.
How you details is used by us:
All the transaction details related to your travel booking through our website is used only to complete your travel arrangements. The other specific information is used to communicate with you to provide our service, to enhance your onsite experience, to customize our website to provide better customer experience and for statistical surveys to enhance My Abu Dhabi Holidays product and service quality. Please note that your email address will be used only for forward latest tour package updates about our best offers and promotions.
When you pay for booked activities or any services provided by My Abu Dhabi Holidays, using a credit card or debit card, invoice payment, phone pay and SNIP the payment will be processed by a payment solution provider that we select in our sole discretion, currently CC Avenue (www.ccavenue.ae) We do not store any of your transaction information for further use.
With whom your details are shared:
My Abu Dhabi Holidays make your travel exceptionally perfect via different service providers including Airlines, Hotels, and Vehicle renters and Activity providers who shake hand with us to fulfill your booking reservations. When you reserve tour packages, you give us the authorization to share those details with external service providers.
Third party dealers
3rd party service suppliers who involve with you to provide services on behalf of us, is legible to use your certain details for customer services, marketing and credit card processing etc.
Apart from the general details, all the other important details will keep confidential and will only shared with our mother company My World Holidays or brother companies such as My Dubai Holidays, My New York Holidays etc for further services.
We may disclose your private details:
With respect to court orders, subpoenas, or other lawful methodology; to secure or execute legal rights; to safeguard against legal cases; or as generally needed by law. In such cases, we claim all authority to raise or waive any legitimate complaint or right accessible to us.
We have all rights to decide the suitability to research ,reject, avoid or make a movement respect to illegal or suspected illicit exercise : in order to safeguard the rights , property and well being of My Abu Dhabi holidays and our company website. This will provide a protection to our clients and other relevant parties, especially about the service terms and different aspects in cases of, a corporate exchange, for example, a merger, divestiture, sale of asset, or in the far-fetched occasion of bankruptcy.
Accumulation and utilization of your details:
You have full right to avoid from providing such information that you are not willing to provide with us apart from the compulsory information that you required submit us, despite of the fact that it might be expected to book a tour or to get an offer which is highlighted in our website.
You have given the choice to unsubscribe from your business emails if such message that you get from us apart from the open chances. You are enrolled to become a member of the member profile page is given the full freedom to the users if you wish to become a part of it
You have the chance to give a phone number when you are on our website, for define goals such as get days of travel flight alerts which can be removed and banned at any time.
How we secure your details:
What we expect in all our services is to provide you an experience with full safety, without any fear to visit My Abu Dhabi Holidays website. We have taken all the safety precaution methods and technical procedures to assist in information protection. Apart from that we use encryption during transmission of details between your system and utilize firewall and malware detection systems to keep at bay unauthorized access.